AUDIO TRANSCRIPTION SERVICES
WHAT IS AUDIO TRANSCRIPTION?
Audio transcription is the process of making sound and speech recognizable to applications such as chatbots and virtual assistant devices, using Machine Learning and Artificial Intelligence models. Audio transcription models form the backbone of many applications that aim to mimic or augment human interaction. LeadsProspex’s audio transcription specialists transform datasets in English and other languages into text that can be personalized to the point where an end-user may believe that they are communicating with a human on the other end.
SPEECH-TO-TEXT AUTOMATION

TYPES OF AUDIO TRANSCRIPTION SERVICES
LeadsProspex experts convert audio material into text and organize the information into formats that machines and computers can understand. The text data can then be labeled to cater to a client’s project needs, and tasks including Named Entity Recognition (NER) and Entity Classification, Sentiment and Topic Analysis, and Intent And Conversation Analysis are performed. LeadsProspex’s team works with the client to calibrate their quality and throughput requirements and builds custom processes to support client needs.
TEXT TRANSCRIPTION
INTENT AND CONVERSATION ANALYSIS
LeadsProspex’s experts bring the building blocks of NLU together to drive the development of next-generation chatbots, digital assistants, and conversational AI products in retail, tech media, finance, and healthcare.
SENTIMENT & TOPIC ANALYSIS
LeadsProspex’s audio transcription analysts identify trends and cultivate the clients’ brands using advanced sentiment and topic analysis solutions. Language specialists and domain experts interpret nuances in product reviews, financial news, and social media.
NAMED ENTITY RECOGNITION (NER) & ENTITY CLASSIFICATION
USES OF AUDIO TRANSCRIPTION
EARNINGS CALLS AUDIO TRANSCRIPTION
LeadsProspex has vast experience in two types of audio transcription. One is the verbatim transcription and the other is edited transcription. The company’s audio experts have helped transcribe earning calls for public companies. The team of audio transcription experts has transcribed a high number of calls with critical and exclusive financial information about companies to be available in real-time. Lengthy calls were split into 30-70 seconds audio clips for quick turnaround and a two-step process introduced to ensure high accuracy of transcription on the speech to text content and the audio file
EARNINGS CALLS AUDIO TRANSCRIPTION
LeadsProspex audio transcription experts have helped various e-commerce clients train voice assistants to enhance their customer service experience. iMerit annotators have transcribed the audio clips with queries on the client interactions and then provided intent and slot annotations on the text transcribed. iMerit’s team processed more than 100K audio clips at an accuracy above 90%.