AUDIO TRANSCRIPTION SERVICES

WHAT IS AUDIO TRANSCRIPTION?

Audio transcription is the process of making sound and speech recognizable to applications such as chatbots and virtual assistant devices, using Machine Learning and Artificial Intelligence models. Audio transcription models form the backbone of many applications that aim to mimic or augment human interaction. LeadsProspex’s audio transcription specialists transform datasets in English and other languages into text that can be personalized to the point where an end-user may believe that they are communicating with a human on the other end.

SPEECH-TO-TEXT AUTOMATION

TYPES OF AUDIO TRANSCRIPTION SERVICES

LeadsProspex experts convert audio material into text and organize the information into formats that machines and computers can understand. The text data can then be labeled to cater to a client’s project needs, and tasks including Named Entity Recognition (NER) and Entity Classification, Sentiment and Topic Analysis, and Intent And Conversation Analysis are performed. LeadsProspex’s team works with the client to calibrate their quality and throughput requirements and builds custom processes to support client needs.

TEXT TRANSCRIPTION

LeadsProspex can transcribe audio recordings of varying quality while handling confounding factors such as background noise that makes for less than high-quality audio. An iMerit expert-in-the-loop annotator will listen to a conversation and scribe it.

INTENT AND CONVERSATION ANALYSIS

LeadsProspex’s experts bring the building blocks of NLU together to drive the development of next-generation chatbots, digital assistants, and conversational AI products in retail, tech media, finance, and healthcare.

SENTIMENT & TOPIC ANALYSIS

LeadsProspex’s audio transcription analysts identify trends and cultivate the clients’ brands using advanced sentiment and topic analysis solutions. Language specialists and domain experts interpret nuances in product reviews, financial news, and social media.

NAMED ENTITY RECOGNITION (NER) & ENTITY CLASSIFICATION

By identifying, classifying, and linking relevant text strings, LeadsProspex powers innovations in digital document analysis, conversational AI development, and knowledge base curation.

USES OF AUDIO TRANSCRIPTION

EARNINGS CALLS AUDIO TRANSCRIPTION

LeadsProspex has vast experience in two types of audio transcription. One is the verbatim transcription and the other is edited transcription. The company’s audio experts have helped transcribe earning calls for public companies. The team of audio transcription experts has transcribed a high number of calls with critical and exclusive financial information about companies to be available in real-time. Lengthy calls were split into 30-70 seconds audio clips for quick turnaround and a two-step process introduced to ensure high accuracy of transcription on the speech to text content and the audio file

EARNINGS CALLS AUDIO TRANSCRIPTION

LeadsProspex audio transcription experts have helped various e-commerce clients train voice assistants to enhance their customer service experience. iMerit annotators have transcribed the audio clips with queries on the client interactions and then provided intent and slot annotations on the text transcribed. iMerit’s team processed more than 100K audio clips at an accuracy above 90%.

BENEFITS OF DATA ANNOTATION SERVICES WITH LEADSPROSPEX

QUALITY WITH ACCURACY

Get the best-in-class quality services with the highest accuracy level delivering excellence in image annotation through multiple stages of auditing and reviewing of labeled data.

SECURITY WITH PRIVACY

We are certified with SOC 2 TYPE 1 Company for maintaining high standards of data security with privacy while working with our clients to ensure their confidentiality.

FULLY SCALABLE SERVICE

Working with hundreds of workforce to annotate pictures as per the demand providing a completely scalable solution with a turnaround time to meet the different clients’ needs.

COST-EFFECTIVE PRICING

Image annotation outsourcing to us means our clients get a cost-effective data labeling service helping them to minimize the cost of their project with the best efficiency.